Family medicine residents are fully qualified physicians training in the specific environment of Family Medicine.

Your family physician was trained in the same way to be able to provide you with the care you need now.
Your next generations will need the care of the young Family Physicians we train now.

Not only the young family residents bring to our clinics the new trends in modern medicine, but they are also in close contact with their Preceptor and all decisions needs to be validated for your safety.
Thank you for helping us to build the Family Medicine of future Canada!

If injured in a work accident we offer you medical assistance. Please have the details of your employer available. When making an appointment please let our staff know this may be a WCB claim.

If injured in a motor vehicle accident we offer you medical assistance. As physicians we are interested in your fastest and best recovery. We are not advocating your compensation claims but support you in getting the best medical treatment. With your consent we also respond to ICBC or your lawyer request for medical evidence. Again we are supposed to respond in a professional manner and not advocate for your compensation claims.

Unfortunately we only can accommodate as new patients close family members of existing patients.

Appointments can be made by calling: 604 859 6774

A routine office visit is scheduled to last 10-15 minutes. A complete physical examination is booked for 20- 30 minutes. We are able to deal with 1 or 2 problems thoroughly at each office visit.

More problems may require another appointment. At the beginning of your visit, please let the doctor know how many concerns you hope to address and we will do our best to accommodate you as the time allows.

We encourage you to make appointments in advance. However, because health problems can arise quickly, you can be seen on the same day for urgent problems. The Walk In Clinic physician will be able to accommodate you the same day. This may not be your family physician as all doctors of the clinic takes rotation in Walk In Clinic extended hours.

We require 24 hours notice of cancellation for appointments. ( 1 business day) The fees for a missed appointments or appointments cancelled at short notice is $30. Patients who repeatedly miss appointments will be discharged from the practice.

Telephone Prescription Renewal Policy: For your convenience, the doctors at Windermere Clinic will renew your prescriptions by telephone, when it is medically appropriate to do so. The fee for this service is $30.20 and must be paid in advance. Please allow 24 hours for your prescription to be filled. If the physician feels that a medical assessment is necessary, you may be asked to come in.

As a rule we do not renew prescriptions on pharmacist faxed requests except when considered appropriate for patients with difficulty to attend clinic.

You will be notified immediately of any significant abnormal test results. Normal results will be discussed at subsequent office visits. If you are particularly concerned about a pending test result, you are welcome to call the office to check if your test result has arrived. PAP tests can take up to 6 weeks for results to be available. Most bloodwork results are available between 1-14 days after the sample is drawn. Maternal serum triple screening and amniocentesis results can take 2-3 weeks. Xray results are usually available within 1-2 days. CT scans, MRI reports may take up to one week.

Our medical office assistants are instructed to not give results by phone.

LifeLabs are offering access to results on their website lifelabs.com.