New Patients

NOT ACCEPTING new patients

Our clinic is making significant efforts to attract new physicians to accommodate new patients. As availability of new physicians is insufficient this remains a difficult task.

Hours of Operation

  • Mon9:00 AM - 4:30 PM
  • Tue9:00 AM - 4:30 PM
  • Wed9:00 AM - 4:30 PM
  • Thu9:00 AM - 4:30 PM
  • Fri9:00 AM - 4:30 PM
  • Satclosed
  • Sunclosed
  • WE ARE OPEN! Mon to Fri 9:00 AM to 4:30 PM - booked appointments.

Holiday Hours

COVID-19 Vaccine Official Info

Please review the official BCCDC updates on the COVID-19 vaccine in BC.
About Us

About

Family Practice Medical Clinic with extended hours in Abbotsford BC

Windermere Clinic is a family practice conveniently placed in the centre of Abbotsford in the vicinity of LifeLabs and Fraser Health Imaging on Simon ave. Our team of physicians are dedicated to high quality comprehensive health care. Windermere Clinic is affiliated with University of British Columbia and offers training to students of UBC Faculty of Medicine We are proud of our academic affiliation recommending us as a road opening health facility. A welcoming and helpful […]

Learn More

Faq

Family medicine residents are fully qualified physicians training in the specific environment of Family Medicine.

Your family physician was trained in the same way to be able to provide you with the care you need now.
Your next generations will need the care of the young Family Physicians we train now.

Not only the young family residents bring to our clinics the new trends in modern medicine, but they are also in close contact with their Preceptor and all decisions needs to be validated for your safety.
Thank you for helping us to build the Family Medicine of future Canada!

If injured in a work accident we offer you medical assistance. Please have the details of your employer available. When making an appointment please let our staff know this may be a WCB claim.

If injured in a motor vehicle accident we offer you medical assistance. As physicians we are interested in your fastest and best recovery. We are not advocating your compensation claims but support you in getting the best medical treatment. With your consent we also respond to ICBC or your lawyer request for medical evidence. Again we are supposed to respond in a professional manner and not advocate for your compensation claims.

Unfortunately we only can accommodate as new patients close family members of existing patients.

Policies

A routine office visit is scheduled at 10-15 min. Longer visits will be needed in special situations at the physician consideration.
A “double visit time” is not covered by MSP. MSP is covering only one condition per visit. It is at the physician decision to consider treating 2 conditions at the same visit if both related or urgent. Please consider making new appointment for multiple problems of no urgency. This will allow physician to offer all attention to each of this problems. The clinic physicians will make all efforts to accommodate emergencies but unfortunately our manpower is not enough to offer walk-in visits. Please make your appointments booking at 604-859-6774 and mention if your condition is considered urgent. Physician will be informed and make the necessary arrangements.

We require 24 hours notice of cancellation for appointments (1 business day). The fees for a missed appointment or appointments cancelled at short notice is $30.
At a second No Show the fee is $94. No new appointments will be done until the fee settled. Patients who repeatedly miss appointments will be discharged from the clinic.

We prefer to have an office or Telemed visit to renew prescriptions and encourage patients to make such appointment in the 2 weeks prior to termination of prescribed medication.

A recent lab standing order results for chronic conditions is to be completed before such appointments. Please be able to offer your latest Glucometer or Blood pressure readings as applicable if booking a prescription renewal by telephonic appointment. We discourage longer than 2 weeks pharmacist generated prescriptions for patients in need of regular office follow-up (eg. Chronic conditions, multiple comorbidities). It is the physician decision to refuse longer faxed pharmacy renewals if a follow-up office or telephonic consultation is considered necessary in such cases.

You will be notified immediately of any significant abnormal test results. Normal results will be discussed at subsequent office visits. If you are particularly concerned about a pending test result, you are welcome to call the office to check if your test result has arrived. PAP tests can take up to 6 weeks for results to be available. Most bloodwork results are available between 1-14 days after the sample is drawn. Maternal serum triple screening and amniocentesis results can take 2-3 weeks. Xray results are usually available within 1-2 days. CT scans, MRI reports may take up to one week.

Our medical office assistants are instructed to not give results by phone.

LifeLabs are offering access to results on their website lifelabs.com.

 

Contact Us

  • 103-32450 Simon Ave, Abbotsford, BC, V2T 4J2, Canada
  • (604) 859-6774